Hospitality

Hospitality Sector

The hospitality industry is a broad category of fields within service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry.


Course Structure

Qualification:10 Pass Duration: 6 Months

INTRODUCTION TO HOTEL INDUSTRY

TYPES OF HOTELS

IMPORTANCE OF GROOMING

HYGIENE IN HOTELS

INTER PERSONAL SKILLS IN HOSPITALITY

CUSTOMER RELATIONS

DEPARTMENTS IN HOTELS

FOOD & BEVERAGES DEPARTMENT

Qualification:10 Pass Duration:3 Months

COORDINATION AMONG ALL DEPARTMENTS ORGANIZATIONAL HIERARCHY

ATTRIBUTES OF F & B

SERVICES RESTAURANT EQUIPMENT

PREPARATION OF SERVICES

HANDLING TASKS

BANQUETS

TYPES OF SERVICES - 1ROOM SERVICE /ROOM STAFF ORGANIZATION

CONTROL SYSTEM PRODUCTION

FRONT OFFICE RESERVATIONS

TYPES OF ROOM - CHECK IN/OUT

HOUSEKEEPING DEPARTMENT

ENERGY AND WATER CONSERVATION

Qualification:8 Pass Duration:1 Month

PLAN AND PREPARE FOR HOUSEKEEPING SERVICES

REPORT, RECORD AND PREPARE DOCUMENTATION

SUPERVISE AND MONITOR HOUSEKEEPING SERVICES

FOLLOW INFECTION CONTROL POLICIES AND PROCEDURES, WASTE DISPOSAL PROTOCOLS

HOUSEKEEPING SERVICES PROTOCOLS, POLICIES AND PROCEDURES

ADMINISTRATIVE DUTIES, CODE OF CONDUCT, COMPETENCE AND AUTHORITY

KNOWLEDGE ON HOUSEKEEPING EQUIPMENT AND SUPPLIES

MAINTAIN A SAFE, HEALTHY AND SECURE WORKING ENVIRONMENT

Qualification:10+2 Pass Duration:9 Months

FOOD PRODUCTION: EQUIPMENTS

CLEANLINESS & HYGIENE

PRACTICAL COOKING

KITCHEN STEWARDING

HOUSEKEEPING: HOUSEKEEPING

INTRODUCTION TO CLEANING

CLEANING EQUIPMENTS & CLEANING AGENTS

CLEANING OF DIFFERENT SURFACE AREA

BED MAKING

PUBLIC AREA CLEANING

SAFETY AND SECURITY AWARENESS

ASSESSMENT

FOOD & BEVERAGE SERVICE: INTRODUCTION TO F&B DEPARTMENT

DIFFERENT SECTORS OF INDUSTRY & TYPES OF OUTLETS

Qualification:10+2 Pass Duration:12 Months

FOOD PRODUCTION: EQUIPMENTS

CLEANLINESS & HYGIENE

PRACTICAL COOKING

KITCHEN STEWARDING

HOUSEKEEPING: HOUSEKEEPING

INTRODUCTION TO CLEANING

CLEANING EQUIPMENTS & CLEANING AGENTS

CLEANING OF DIFFERENT SURFACE AREA

BED MAKING

PUBLIC AREA CLEANING

SAFETY AND SECURITY AWARENESS

ASSESSMENT

FOOD & BEVERAGE SERVICE: INTRODUCTION TO F&B DEPARTMENT

DIFFERENT SECTORS OF INDUSTRY & TYPES OF OUTLETS

ATTRIBUTES OF WAITER

SERVICE & CLEARANCE OF FOOD

TYPES OF MEALS AND STYLES OF SERVICE

KITCHEN STEWARDING

HYGIENE & SANITATION OF THE KITCHEN & SERVICE AREA

PERSONAL HYGIENE, SAFETY & SECURITY OF STAFF & EQUIPMENT

DIFFERENT TYPES OF SET UPS IN RESTAURANT & BANQUETS

SERVICE OF ALCOHOLIC & NON ALCOHOLIC BEVERAGES

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Contact Us

  • Address: 56, Jessore Road, Patipukur, Kolkata - 700 048

  • Phone: 033 2522 4883

  • Email: jisd@jisgroup.org